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* MHealth Choice Network providers must be used by all residents of the 11-County MHealth Choice Network area (see map of the 11 counties below). All plan members who reside outside the 11 counties must use providers in the MHealth Choice Network when visiting the 11 counties except during emergency situations. To find an MHealth Choice Network provider, select the link above.
Note: PHCS - Healthy Directions Network (administered by MultiPlan) providers in the 11-county area are considered out-of-network for all plan members.
Private Healthcare Systems (PHCS) - Healthy Directions Network administered by MultiPlan*
* PHCS - Healthy Directions Network (administered by MultiPlan) providers are considered in-network only outside of the 11-County MHealth Choice Area (see map of the 11 counties above). All plan members who reside outside the 11 counties must use providers in the MHealth Choice Network when visiting the 11 counties except during emergency situations. Residents of the 11-County MHealth Choice area must receive an authorization to see any provider-including a PHCS - Healthy Directions Network provider-when outside the 11 counties except during emergency situations. To find a PHCS - Healthy Directions Network (administered by MultiPlan) provider, select the link above.