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For members, our Customer Service Area is open 7 a.m. to 6 p.m. Monday-Friday. Questions concerning the plan, including claims issues, eligibility and provider networks, can be addressed. Bilingual customer service representatives are available.

Employers, members and physicians have access to online services 24 hours a day, seven days a week. This enables MHealth to be accessible at the most convenient times for our customers.

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For Customer Service Inquiries

Call 713-448-6535 or toll free 1-888-642-5040



Mailing Address

  • MHealth
    9301 Southwest Freeway, Suite 5000
    Houston, TX 77074
    Phone: 713.448.6535
    Fax: 713.448.6550