Contact Us

For members, our Customer Service Department is open 7 a.m. to 8 p.m. CST Monday-Friday. Questions concerning the plan, including claims issues, eligibility and provider networks, can be addressed. Bilingual customer service representatives are available.

Employers, members and physicians have access to online services 24 hours a day, seven days a week. This enables MHealth to be accessible at the most convenient times for our customers.

Sales & Marketing Inquiries

Paula Turnquist
Director of Business Development
Email: Paula.Turnquist@mhealthbenefits.org
713.338.4802
Lisa Munoz
Sales Director
Email: Lisa.Munoz@mhealthbenefits.org
713.338.5054
Nancy Burnet Ridgely
Employer Solutions Sales
Email: Nancy.BurnetRidgely@mhealthbenefits.org
713.338.6470
James Day
Sales and Marketing
Email: James.Day@mhealthbenefits.org
713.338.6516 phone
281.468.5853 mobile

Corporate Wellness Program Inquiries

Elizabeth Lopez
Email: Elizabeth.Lopez@mhealthbenefits.org
713.448.7226
Sam Medina
Email: Samuel.Medina@mhealthbenefits.org
713.338.4946

For Customer Service Inquiries

Call 713.338.5252 or toll free 1.888.642.5040

Mailing Address

MHealth
929 Gessner, Suite 1500
Houston, TX 77024
Phone: 713.338.5252
Fax: 713.338.6550